City Employee Spotlight for November – Pam Mason

Pam Mason is the City Spotlight for November

Pamela Tompkins Mason believes she has the perfect job. “I’m the only one in my office, and it is located in the beautiful historic Train Depot,” says Mason. “The Train Depot is located on the Chief Ladiga Trail, so I get to meet people from all over the world. They drop in to check out the depot or to use the restroom while walking or cycling on the trail. Just the other day I met a couple from the Netherlands. I also have great hours, 8 a.m. to 2 p.m., which is perfect for a working mom. I get to pick up Isabel after school and participate in her after school activities. I love my job.”

Mason is the Civil Service Board Clerk and has been employed with the City of Jacksonville for 23 years. Her job includes: accepting applications for new positions in the city, administering Civil Service tests when needed, and attending all board meetings, taking the minutes of the meeting. If any employee has a complaint, they come to the Civil Service Board. “We are here to protect the employees of the city,” says Mason. “My job can be very busy at times, but I love it.”

Mason is the daughter of Raymond Tompkins Sr., and Karen Barnwell Tierce. She grew up in the Jacksonville area, graduating from Faith Temple Christian Academy, which is now Jacksonville Christian Academy, in 1987. She then attended New World Business College. She has been married to Eric Mason for 29 years and they have two children, Dillon, 26, and Isabel, a sixth grader at Kitty Stone Elementary School. Her husband is the warehouse manager at Elysian Bio Science. He is also an artist. Izzy loves to paint also,” says Mason. “She is actually very good at it.” Her son, Dillon, works for a surveying company in Denver, Colorado. “He gets to hike beautiful mountains surveying amazing properties,” says Mason. “He has always loved being outside. He’s living his dream.” Mason’s hobbies include reading, baking, cooking, and hanging out with family. “Reading is my passion,” says Mason. “It is my vacation when I can’t leave town. Actually, now all my free time is taken up with Isabel’s activities. She is playing all-star soccer now, and she also plays the clarinet in the sixth-grade band at KSES. She keeps me pretty busy.”

According to Civil Service Board Chairman Mike Abrams, “The one employee with their finger on the pulse of the City of Jacksonville is Pam Mason. As the city’s Civil Service Board clerk, Pam meets everyone who applies for a job with the city, assists them through the application process, and then helps every city employee throughout their career with the city. The five members of the city’s Civil Service Board are indebted to Pam and dependent on her for the smooth, orderly, and efficient operation of the board. Pam’s years of experience in her position, as well as her institutional knowledge and expertise, serve not only the board but also city employees and residents. ¬ Every Jacksonville city employee has an advocate in Pam. She makes sure the board has all of the relevant information necessary to make sound decisions when considering issues that affect the city work force in general or an individual employee.”

When asked about the most favorite part of her job Mason explained, “Finding the perfect candidate for a position. Not that I have anything to do with the actual hiring of an employee, but sometimes you just get a feeling,” says Mason.

Mason is not sure yet about retirement plans. “I’m not going anywhere for a long time,” says Mason. “I love working for the city of Jacksonville.”

As for being chosen for the November spotlight, Mason replied, “I feel truly honored to be recognized for my years of service to the City of Jacksonville and its citizens!”
Thank you, Pam, for the fantastic job you do for the City of Jacksonville.

Picture and article by Anita Kilgore.